Job ID : 2026001
Solutions Manager (HR Product)
Work City : Bangkok, Chatuchak
Job Type : Permanent
Job Overview
Lead and govern HR technology delivery for PTT Group and external customers across SAP HR , and integrated Non-SAP HR applications. Own end-to-end execution from solution shaping to delivery and run, ensuring on-time/on-budget, strong service quality, and high customer satisfaction through effective leadership of internal teams and vendors.
Job Responsibilities
- Own end-to-end project delivery and governance for HR solutions (scope, plan, RAID, quality gates, cutover, go-live, hypercare).
- Lead HR solution design with strong functional oversight: facilitate workshops, define to-be processes, perform gap analysis, and drive integration readiness across SAP/Non-SAP.
- Manage delivery capacity: allocate SAP/Non-SAP resources, set priorities, and remove blockers to meet milestones and service levels.
- Lead and develop team capability: coaching, skill-gap assessment, role clarity, and development roadmap to raise delivery quality.
- Control project financials: budgeting, cost tracking, vendor cost management, and forecasting with clear trade-off recommendations.
- Vendor management: define deliverables, acceptance criteria, and SLA; enforce quality, timeline, and contract compliance.
- Operate and improve support services (AMS): incident/problem/change management, defect triage, stabilization, and continuous improvement.
- Recommend improvements aligned with leading practices and industry trends to strengthen HR platform outcomes.
- Manage customer relationship and expectations, aligning scope, timeline, budget, and quality.
- Drive governance and proactive communication (status/RAID/decisions) to control risks/issues and maintain confidence.
- Resolve stakeholder conflicts across business/IT/vendors and ensure high customer satisfaction through value-focused delivery.
Job Qualifications
- Bachelor's or Master’s degree in Computer Science (GPA above 3.0), Computer Engineering (GPA above 2.75), or related fields.
- 10+ years in HR systems with strong hands-on experience in SAP HCM and/or SAP SuccessFactors plus integrated Non-SAP applications.
- 4+ full life-cycle implementations as Functional Lead/Project Lead/Delivery Lead (enterprise scale preferred).
- Strong consulting capability: workshop facilitation, process design, requirement management, solution governance, and end-user enablement.
- Proven experience managing complex stakeholder groups and presenting to steering/executive audiences.
- Solid integration understanding (interfaces, data flows, middleware dependencies) and ability to coordinate cross-system delivery.
- Demonstrated leadership in people development (coaching, performance management, capability building).
- Strong vendor management (delivery control, SLA, acceptance, commercial alignment).
- Strong communication and resilience under pressure; able to manage expectations with enterprise customers effectively.
- Strong command of English in both reading and speaking, with a minimum TOEIC score of ุ650 (must be obtained before signing the contract with the company).
How to Apply: If you are interested in this exciting opportunity, please register your profile to us or contact us directly at 089-893-7222 (K.Achira) . We look forward to hearing from you!
